mevoviqo™ · Company Information
Company Name: Hefei Mulan-Di Intelligent Technology Co., Ltd.
Address: 3rd Floor, Ye'an Zhigu Complex Building, Southeast Corner of the Intersection of Dongfang Avenue and Huaiyuan Road, Zhanbei Community, Xinzhan District, Hefei City, Anhui Province
Unified Social Credit Code: 91340100MAEFFM18XH
Legal Representative: Chen Yao
Email: service@mevoviqo.com
Phone: +86 147 7624 3591
mevoviqo™
Return & Refund Policy
💛 Clear Process · Fair Solutions · Better Shopping Confidence ✨
🎀 Return & Refund Overview
Return Conditions · Request Timeline · Refund Processing · Exchange Support · Customer Assistance
📅 Return Timeline At A Glance
| Step | Estimated Time |
|---|---|
| 📦 Return Request | Within 30 calendar days after receiving your order |
| 🚚 Return Shipment | Ship the item after receiving return instructions from our support team |
| 🔍 Return Inspection | Inspection begins after the returned item arrives |
| 💳 Refund Processing | 5–10 business days after approval |
📦 Return Conditions
At mevoviqo™, we want every customer to enjoy a smooth shopping experience. Items requested for return should be unused, in original condition, and suitable for inspection.
- ✨ Products should remain in their original condition.
- ✨ Items should include original packaging and accessories when applicable.
- ✨ Return requests must be submitted within 30 calendar days after delivery.
Important Reminder
Please contact mevoviqo™ customer support before sending any return. Unauthorized returns may not be accepted or processed.
📝 Return Request Process
To start a return request, please contact our customer service team with:
- Your order number
- Reason for return
- Relevant product information
After reviewing your request, our team will provide return instructions and the next steps.
💳 Refund Processing
Once the returned item has been received and inspected, we will confirm whether the return meets the applicable requirements.
Approved refunds will generally be processed within: 5–10 business days after approval.
The actual time for funds to appear may vary depending on your payment provider or financial institution.
🚚 Return Shipping Cost
Unless otherwise required due to an error or defective item, return shipping costs are generally the responsibility of the customer.
Please contact our support team before arranging shipment to confirm the correct return procedure.
🎁 Exchange Support
If you need assistance with an exchange, please contact us with your order details.
Our team will review your request and provide available solutions according to product availability and order circumstances.
📍 Return Address
For security and accurate processing, return address information is provided only after your return request has been approved.
Please do not send products back before receiving confirmation from mevoviqo™ customer support.
💌 Customer Support
Need help with a return, refund, or exchange? Our team is ready to assist you.
💌 Support Email
service@mevoviqo.com
☎️ Phone
+86 147 7624 3591
⏰ Customer Service Hours
Monday–Friday, 9:00 AM–6:00 PM Pacific Time
mevoviqo™ · Here For Every Celebration
We are committed to making every step of your shopping journey simple, clear, and comfortable. 🎉✨